Do you need support with commissioning, configuration or daily use of wibutler? We'll help you - simply, directly and reliably.

help centre: your first port of call

In the wibutler Help Centre you will find instructions, step-by-step explanations and practical tips for your wibutler system.

How it works:

  • Simply enter a keyword in the search bar
  • Matching articles are displayed automatically
  • Many topics contain illustrated step-by-step instructions

Whether teaching the device, creating rules or Profiles set up - you'll find the answers here.

Can't find the right instructions or need personalised help?
Then you can directly enter a Service ticket open - without any waiting time.

Our support team will get back to you as soon as possible.

telephone support for smartwerkers

Are you a craftsman or craftswoman and have a question about wibutler that you can't find an answer to in the Help Centre?
Then you can also reach our technical support team by phone - personally and at eye level.

Telephone: +49 (0) 251 149 816 50
Service times:
Monday - Thursday: 08:00 - 17:00
Friday: 08:00 - 14:00

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