PROFESSIONAL SMART HOME | wibutler SUPPORT
Your
SUPPORT.
QUICKLY TO THE SOLUTION.
Do you need support with commissioning, configuration or daily use of wibutler? We'll help you - simply, directly and reliably.
help centre: your first port of call
In the wibutler Help Centre you will find instructions, step-by-step explanations and practical tips for your wibutler system.
How it works:
- Simply enter a keyword in the search bar
- Matching articles are displayed automatically
- Many topics contain illustrated step-by-step instructions
Whether teaching the device, creating rules or Profiles set up - you'll find the answers here.
Can't find the right instructions or need personalised help?
Then you can directly enter a Service ticket open - without any waiting time.
Our support team will get back to you as soon as possible.
telephone support for smartwerkers
Are you a craftsman or craftswoman and have a question about wibutler that you can't find an answer to in the Help Centre?
Then you can also reach our technical support team by phone - personally and at eye level.
Telephone: +49 (0) 251 149 816 50
Service times:
Monday - Thursday: 08:00 - 17:00
Friday: 08:00 - 14:00
feedback & contact via social media
Private users are also welcome to contact us personally for wibutler support at any time. The best way to do this is via our social media channels. Simply write us your question - for example via Instagram - and we will get back to you as soon as possible!