{"id":937,"date":"2025-04-01T09:30:13","date_gmt":"2025-04-01T09:30:13","guid":{"rendered":"https:\/\/www2.wibutler.com\/?page_id=937"},"modified":"2026-05-11T13:36:46","modified_gmt":"2026-05-11T13:36:46","slug":"support","status":"publish","type":"page","link":"https:\/\/www2.wibutler.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover hero-cover align-bottom parallax-layer parallax-blur has-base-color has-text-color has-link-color wp-elements-9161055ebcaa24666526debf3d3d3252\" style=\"margin-top:0;margin-bottom:0;padding-bottom:var(--wp--preset--spacing--30);min-height:100vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1667\" class=\"wp-block-cover__image-background wp-image-930\" alt=\"wibutler Mitarbeiter bei der Installation eines Eltako Stromz\u00e4hlers \u2013 Unterst\u00fctzung f\u00fcr Handwerkerinnen und Handwerker im wibutler Support.\" src=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service.png\" data-object-fit=\"cover\" srcset=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service.png 2500w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-300x200.png 300w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-1024x683.png 1024w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-768x512.png 768w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-1536x1024.png 1536w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-2048x1366.png 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-59c6df37 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<p class=\"has-base-color has-text-color has-link-color has-fs-p-small-font-size wp-elements-29d4eae224ac9a3d791daf60b3a0c3d9\" style=\"text-transform:uppercase\">PROFESSIONAL SMART HOME | <strong>wibutler SUPPORT<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-primary-lagoon-color has-text-color has-link-color has-fs-hero-font-size wp-elements-95ed3188cfd7b17a834f12b2571093c6\" style=\"font-style:normal;font-weight:300\"><strong>Dein<\/strong><br><strong>SUPPORT.<br><\/strong>SCHNELL ZUR L\u00d6SUNG.<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized scroll-down-icon\"><a href=\"#Intro\"><img loading=\"lazy\" decoding=\"async\" width=\"56\" height=\"56\" src=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/button_primary.svg\" alt=\"\" class=\"wp-image-31\" style=\"width:50px\"\/><\/a><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p><script async type='module' src='https:\/\/interfaces.zapier.com\/assets\/web-components\/zapier-interfaces\/zapier-interfaces.esm.js'><\/script><br \/>\n<zapier-interfaces-chatbot-embed is-popup='true' chatbot-id='cmgqkkght0009k3qqqz3lnf9v'><\/zapier-interfaces-chatbot-embed><\/p>\n\n\n\n<div id=\"Intro\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-27fcd4bb wp-block-group-is-layout-constrained\">\n<p class=\"has-fs-p-big-font-size\">Du brauchst Unterst\u00fctzung bei der Inbetriebnahme, Konfiguration oder beim t\u00e4glichen Einsatz von wibutler? Wir helfen dir weiter \u2013 einfach, direkt und verl\u00e4sslich.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-fs-h-1-font-size\" style=\"font-style:normal;font-weight:300\"><strong>hilfe-center: <\/strong>dein erster anlaufpunkt<\/h2>\n\n\n\n<p>Im<a href=\"https:\/\/wibutler.atlassian.net\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noreferrer noopener\"> wibutler Hilfe-Center<\/a> findest du Anleitungen, Schritt-f\u00fcr-Schritt-Erkl\u00e4rungen und praktische Tipps rund um dein wibutler-System.<\/p>\n\n\n\n<p><strong><strong>So funktioniert&#8217;s<\/strong><\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Einfach ein Schlagwort in die Suchleiste eingeben<\/li>\n\n\n\n<li>Passende Artikel werden automatisch angezeigt<\/li>\n\n\n\n<li>Viele Themen enthalten bebilderte Schritt-f\u00fcr-Schritt-Anleitungen<\/li>\n<\/ul>\n\n\n\n<p>Ob Ger\u00e4t anlernen, Regeln erstellen oder <a href=\"https:\/\/www2.wibutler.com\/smart-home\/wibutler-app\/\">Profile<\/a> einrichten \u2013 hier findest du die Antworten.<\/p>\n\n\n\n<p class=\"has-fs-p-big-font-size\">Du hast keine passende Anleitung gefunden oder brauchst individuelle Hilfe?<br>Dann kannst du direkt im Hilfe-Center ein <strong>Service-Ticket<\/strong> er\u00f6ffnen \u2013 ganz ohne Wartezeit.<\/p>\n\n\n\n<p class=\"has-fs-p-big-font-size\">Unser Support-Team meldet sich schnellstm\u00f6glich bei dir zur\u00fcck.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wibutler.atlassian.net\/servicedesk\/customer\/portals\">Zum Hilfe-Center<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-bottom:0\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f97a4051 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>telefonischer support f\u00fcr smartwerker<\/strong><\/h2>\n\n\n\n<p class=\"has-fs-p-big-font-size\">Du bist Handwerkerin oder Handwerker und hast eine Frage zu wibutler, auf die du im Hilfe-Center keine Antwort findest?<br>Dann erreichst du unseren technischen Support auch telefonisch \u2013 pers\u00f6nlich und auf Augenh\u00f6he.<\/p>\n\n\n\n<p><strong>Telefon:<\/strong> +49 (0) 251 149 816 50<br><strong>Servicezeiten:<br><\/strong>Montag \u2013 Donnerstag: 08:00 \u2013 17:00 Uhr<br>Freitag: 08:00 \u2013 14:00 Uhr<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-bottom:0\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f97a4051 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>feedback &amp; kontakt \u00fcber social media<\/strong><\/h2>\n\n\n\n<p class=\"has-fs-p-big-font-size\">Auch private Nutzerinnen und Nutzer k\u00f6nnen sich gerne jederzeit pers\u00f6nlich an uns f\u00fcr wibutler Support wenden. Das geht am besten \u00fcber unsere Social Media Kan\u00e4le. Schreibe uns einfach deine Frage \u2013 zum Beispiel \u00fcber <a href=\"https:\/\/www.instagram.com\/wibutler.alliance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Instagram<\/a> \u2013 und wir werden uns schnellstm\u00f6glich bei dir zur\u00fcckmelden!<\/p>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f97a4051 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Kontaktformular<\/strong><\/h2>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-55406bfe-fd60-405d-b99c-7188df3a87c1 wpforms-render-modern\" id=\"wpforms-192\"><form id=\"wpforms-form-192\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"192\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/937\" 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src=\"https:\/\/www2.wibutler.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f97a4051 wp-block-group-is-layout-constrained\">\n<p class=\"has-fs-p-big-font-size\"><br><\/p>\n<\/div>\n<style class=\"advgb-styles-renderer\">\n\t\t\t\t#wpforms-192.wpforms-block-55406bfe-fd60-405d-b99c-7188df3a87c1 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 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Wir helfen dir weiter \u2013 einfach, direkt und verl\u00e4sslich. hilfe-center: dein erster anlaufpunkt Im wibutler Hilfe-Center findest du Anleitungen, Schritt-f\u00fcr-Schritt-Erkl\u00e4rungen und praktische Tipps rund um dein wibutler-System. So funktioniert&#8217;s: Ob Ger\u00e4t anlernen, Regeln erstellen oder Profile einrichten \u2013 hier findest du die [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_veranstaltungen_startdatum":"","_veranstaltungen_enddatum":"","_veranstaltungen_ort":"","inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-937","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>wibutler Support \u2013 Schnelle Hilfe f\u00fcr Handwerker &amp; Nutzer<\/title>\n<meta name=\"description\" content=\"Finde schnelle Hilfe im wibutler Support: Anleitungen, Fehlerbehebung &amp; Kontakt f\u00fcr Handwerker und Endanwender.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.wibutler.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"wibutler Support \u2013 Schnelle Hilfe f\u00fcr Handwerker &amp; Nutzer\" \/>\n<meta property=\"og:description\" content=\"Finde schnelle Hilfe im wibutler Support: Anleitungen, Fehlerbehebung &amp; Kontakt f\u00fcr Handwerker und Endanwender.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.wibutler.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"wibutler |\u00a0DEIN ZUHAUSE. 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