{"id":937,"date":"2025-04-01T09:30:13","date_gmt":"2025-04-01T09:30:13","guid":{"rendered":"https:\/\/www2.wibutler.com\/?page_id=937"},"modified":"2026-08-24T11:51:39","modified_gmt":"2026-08-24T11:51:39","slug":"support","status":"publish","type":"page","link":"https:\/\/www2.wibutler.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover hero-cover align-bottom parallax-layer parallax-blur has-base-color has-text-color has-link-color wp-elements-1\" style=\"margin-top:0;margin-bottom:0;padding-bottom:var(--wp--preset--spacing--30);min-height:100vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1667\" class=\"wp-block-cover__image-background wp-image-930\" alt=\"wibutler Mitarbeiter bei der Installation eines Eltako Stromz\u00e4hlers \u2013 Unterst\u00fctzung f\u00fcr Handwerkerinnen und Handwerker im wibutler Support.\" src=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service.png\" data-object-fit=\"cover\" srcset=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service.png 2500w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-300x200.png 300w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-1024x683.png 1024w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-768x512.png 768w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-1536x1024.png 1536w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service-2048x1366.png 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-5c748555 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-831b2db5 wp-block-group-is-layout-flex\">\n<p class=\"has-base-color has-text-color has-link-color has-fs-p-small-font-size wp-elements-2 wp-block-paragraph\" style=\"text-transform:uppercase\">PROFESSIONAL SMART HOME | <strong>wibutler SUPPORT<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-primary-lagoon-color has-text-color has-link-color has-fs-hero-font-size wp-elements-3\" style=\"font-style:normal;font-weight:300\"><strong>Dein<\/strong><br><strong>SUPPORT.<br><\/strong>SCHNELL ZUR L\u00d6SUNG.<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-82936891 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized scroll-down-icon\"><a href=\"#Intro\"><img loading=\"lazy\" decoding=\"async\" width=\"56\" height=\"56\" src=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/button_primary.svg\" alt=\"\" class=\"wp-image-31\" style=\"width:50px\"\/><\/a><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p><script async type='module' src='https:\/\/interfaces.zapier.com\/assets\/web-components\/zapier-interfaces\/zapier-interfaces.esm.js'><\/script><br \/>\n<zapier-interfaces-chatbot-embed is-popup='true' chatbot-id='cmgqkkght0009k3qqqz3lnf9v'><\/zapier-interfaces-chatbot-embed><\/p>\n\n\n\n<div id=\"Intro\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-e7c7f6ca wp-block-group-is-layout-constrained\">\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\">Du brauchst Unterst\u00fctzung bei der Inbetriebnahme, Konfiguration oder beim t\u00e4glichen Einsatz von wibutler? Wir helfen dir weiter \u2013 einfach, direkt und verl\u00e4sslich.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-fs-h-1-font-size\" style=\"font-style:normal;font-weight:300\"><strong>hilfe-center: <\/strong>dein erster anlaufpunkt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Im<a href=\"https:\/\/wibutler.atlassian.net\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noreferrer noopener\"> wibutler Hilfe-Center<\/a> findest du Anleitungen, Schritt-f\u00fcr-Schritt-Erkl\u00e4rungen und praktische Tipps rund um dein wibutler-System.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>So funktioniert&#8217;s<\/strong><\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Einfach ein Schlagwort in die Suchleiste eingeben<\/li>\n\n\n\n<li>Passende Artikel werden automatisch angezeigt<\/li>\n\n\n\n<li>Viele Themen enthalten bebilderte Schritt-f\u00fcr-Schritt-Anleitungen<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ob Ger\u00e4t anlernen, Regeln erstellen oder <a href=\"https:\/\/www2.wibutler.com\/smart-home\/wibutler-app\/\">Profile<\/a> einrichten \u2013 hier findest du die Antworten.<\/p>\n\n\n\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\">Du hast keine passende Anleitung gefunden oder brauchst individuelle Hilfe?<br>Dann kannst du direkt im Hilfe-Center ein <strong>Service-Ticket<\/strong> er\u00f6ffnen \u2013 ganz ohne Wartezeit.<\/p>\n\n\n\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\">Unser Support-Team meldet sich schnellstm\u00f6glich bei dir zur\u00fcck.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wibutler.atlassian.net\/servicedesk\/customer\/portals\">Zum Hilfe-Center<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-bottom:0\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-15c96fb7 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>telefonischer support f\u00fcr smartwerker<\/strong><\/h2>\n\n\n\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\">Du bist Handwerkerin oder Handwerker und hast eine Frage zu wibutler, auf die du im Hilfe-Center keine Antwort findest?<br>Dann erreichst du unseren technischen Support auch telefonisch \u2013 pers\u00f6nlich und auf Augenh\u00f6he.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telefon:<\/strong> +49 (0) 251 149 816 50<br><strong>Servicezeiten:<br><\/strong>Montag \u2013 Donnerstag: 08:00 \u2013 17:00 Uhr<br>Freitag: 08:00 \u2013 14:00 Uhr<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding 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class=\"wpforms-submit\" data-alt-text=\"Wird gesendet\u00a0\u2026\" data-submit-text=\"Senden\" aria-live=\"assertive\" value=\"wpforms-submit\">Senden<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www2.wibutler.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-15c96fb7 wp-block-group-is-layout-constrained\">\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\"><br><\/p>\n<\/div>\n<style class=\"advgb-styles-renderer\">\n\t\t\t\t#wpforms-192.wpforms-block-55406bfe-fd60-405d-b99c-7188df3a87c1 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 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Wir helfen dir weiter \u2013 einfach, direkt und verl\u00e4sslich. hilfe-center: dein erster anlaufpunkt Im wibutler Hilfe-Center findest du Anleitungen, Schritt-f\u00fcr-Schritt-Erkl\u00e4rungen und praktische Tipps rund um dein wibutler-System. So funktioniert&#8217;s: Ob Ger\u00e4t anlernen, Regeln erstellen oder Profile einrichten \u2013 hier findest du die [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_veranstaltungen_startdatum":"","_veranstaltungen_enddatum":"","_veranstaltungen_ort":"","inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-937","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>wibutler Support \u2013 Schnelle Hilfe f\u00fcr Handwerker &amp; Nutzer<\/title>\n<meta name=\"description\" content=\"Finde schnelle Hilfe im wibutler Support: Anleitungen, Fehlerbehebung &amp; Kontakt f\u00fcr Handwerker und Endanwender.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.wibutler.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"wibutler Support \u2013 Schnelle Hilfe f\u00fcr Handwerker &amp; Nutzer\" \/>\n<meta property=\"og:description\" content=\"Finde schnelle Hilfe im wibutler Support: Anleitungen, Fehlerbehebung &amp; Kontakt f\u00fcr Handwerker und Endanwender.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.wibutler.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"wibutler | Energieautomation &amp; vernetzte Geb\u00e4udetechnik\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-24T11:51:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/Vorkonfigurations-Service.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/\",\"url\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/\",\"name\":\"wibutler Support \u2013 Schnelle Hilfe f\u00fcr Handwerker & Nutzer\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www2.wibutler.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Vorkonfigurations-Service.png\",\"datePublished\":\"2025-04-01T09:30:13+00:00\",\"dateModified\":\"2026-08-24T11:51:39+00:00\",\"description\":\"Finde schnelle Hilfe im wibutler Support: Anleitungen, Fehlerbehebung & Kontakt f\u00fcr Handwerker und Endanwender.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www2.wibutler.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Vorkonfigurations-Service.png\",\"contentUrl\":\"https:\\\/\\\/www2.wibutler.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Vorkonfigurations-Service.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www2.wibutler.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www2.wibutler.com\\\/#website\",\"url\":\"https:\\\/\\\/www2.wibutler.com\\\/\",\"name\":\"wibutler |\u00a0DEIN ZUHAUSE. 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