{"id":3027,"date":"2025-11-06T08:26:59","date_gmt":"2025-11-06T08:26:59","guid":{"rendered":"https:\/\/www2.wibutler.com\/?page_id=3027"},"modified":"2025-11-06T09:39:22","modified_gmt":"2025-11-06T09:39:22","slug":"die-wibutler-community-ist-offline","status":"publish","type":"page","link":"https:\/\/www2.wibutler.com\/en\/support\/die-wibutler-community-ist-offline\/","title":{"rendered":"Our community goes offline"},"content":{"rendered":"<div class=\"wp-block-group info-hero has-global-padding is-layout-constrained wp-block-group-is-layout-constrained has-background\" style=\"min-height:100vh;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);background-image:url(&apos;https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/03\/stage_-Gap1_negative.png&apos;);background-size:cover;\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-831b2db5 wp-block-group-is-layout-flex\">\n<p class=\"has-fs-p-small-font-size wp-block-paragraph\" style=\"text-transform:uppercase\"><strong>wibutler<\/strong> Community<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-primary-lagoon-color has-text-color has-link-color has-fs-h-1-font-size wp-elements-3d197dbcb6987069da3e2c907a3b1fee\" style=\"font-style:normal;font-weight:300\">Our community is offline - <strong>we remain networked<\/strong><\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#Intro\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"Intro\" class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-15c96fb7 wp-block-group-is-layout-constrained\">\n<p class=\"has-fs-p-big-font-size wp-block-paragraph\">You wanted to join our community? Then you've come to the right place - because we've made a change.<br>The wibutler community has been unavailable since November 2025. But don't worry: the exchange is not over - only the location has changed.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gruende\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"gruende\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color has-fs-h-1-font-size wp-elements-a18aae1cdd07c8e299b10599a05297c3\" style=\"font-style:normal;font-weight:300\">Offline? <strong> Why?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We have switched off the community - for good reasons:<br>The platform was based on <strong>outdated technology<\/strong>, was increasingly the target of spam and, due to parallel requests via the community, social media and help centre, led to <strong>unnecessary delays in support<\/strong>.<br>At the same time, we are comprehensively modernising our cloud infrastructure. The community was still running on the previous cloud service, which will no longer be continued. <br>From a technical point of view, migration was also not sensible. Switching off the community will also end the spam volume - and our cloud will be noticeably relieved. You benefit from <strong>more stable online services<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This creates the basis for more stability, faster support and a clearer structure.<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-82936891 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized scroll-down-icon\"><a href=\"#vernetzung\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"233\" src=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/04\/expand_circle_down_233p.png\" alt=\"\" class=\"wp-image-1054\" style=\"width:50px;height:auto\" srcset=\"https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/04\/expand_circle_down_233p.png 233w, https:\/\/www2.wibutler.com\/wp-content\/uploads\/2025\/04\/expand_circle_down_233p-150x150.png 150w\" sizes=\"auto, (max-width: 233px) 100vw, 233px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div id=\"vernetzung\" class=\"wp-block-group has-primary-lagoon-light-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color has-fs-h-1-font-size wp-elements-0290746b7b20a006589ff21517d93d49\" style=\"font-style:normal;font-weight:300\">This is how we stay <strong>networked:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing is lost - only the channel changes. Depending on what you have in mind, you will find the right contact point here:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do you need support?<\/strong><br>Then our <a href=\"https:\/\/wibutler.atlassian.net\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noreferrer noopener\">Help Centre<\/a> - with step-by-step instructions and the option to create a ticket directly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do you want to ask questions or give feedback?<\/strong><br>Then you can reach us directly via <a href=\"https:\/\/www.instagram.com\/wibutler.alliance\" target=\"_blank\" rel=\"noreferrer noopener\">Social Media<\/a> - by message or comment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Want to stay up to date?<\/strong><br>Then sign up for our <a href=\"https:\/\/www2.wibutler.com\/en\/smart-home\/newsletter-nutzer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Newsletter<\/a> and never miss any news.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Good to know:<\/strong><br>All community data is <strong>automatically deleted three months after switch-off<\/strong>. You don't have to do anything else.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>wibutler Community Unsere Community ist offline \u2013 wir bleiben vernetzt Du wolltest in unsere Community? Dann bist du hier genau richtig \u2013 denn wir haben etwas ver\u00e4ndert.Seit November 2025 ist die wibutler-Community nicht mehr erreichbar. Aber keine Sorge: Der Austausch ist nicht vorbei \u2013 nur der Ort hat sich ge\u00e4ndert. Offline? Warum? Wir haben die [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":937,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_veranstaltungen_startdatum":"","_veranstaltungen_enddatum":"","_veranstaltungen_ort":"","inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-3027","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unsere Community geht offline \u2013 wir bleiben vernetzt.<\/title>\n<meta name=\"description\" content=\"Die wibutler-Community geht offline. Aber wir bleiben vernetzt. 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